Healthcare
Anywhere®
Bringing Care Closer. Guiding Patients Forward.
OnDemand Visit helps patients, families, and healthcare partners navigate care with greater confidence. Through EMS-powered in-home and virtual support, we connect people to the right care, resources, and guidance sooner, where they are—at home, on-scene, or virtually—to stabilize care, close gaps, and reduce avoidable emergency room visits.
A New Model for Care Beyond the Walls
Healthcare can be difficult to navigate. Patients may not know where to turn for a non-emergent concern, how to manage new risks, what to do after discharge, or where to find help for needs that affect their health at home.
OnDemand Visit simplifies that journey by connecting patients with timely guidance, clinical support, and practical resources through one coordinated model.
Rooted in EMS and powered by clinical innovation, OnDemand Visit brings together trusted local EMS teams, virtual clinical providers, patient engagement specialists, social workers, community workers, and care coordination resources to support patients where care often matters most, at home.
Our solutions support the moments when patients need help most, including low-acuity urgent care response, high-risk outreach, post-discharge follow-up, care gap closure, social needs support, and ongoing care navigation.
What We Do
OnDemand Visit works alongside hospitals, health plans, EMS systems, fire departments, providers, and community organizations to bring practical care solutions closer to the people they serve.
Our model combines EMS-supported in-home visits, virtual clinical guidance, patient engagement, proactive outreach, care coordination, and resource connections to help patients receive support before, during, and after important healthcare moments.
For partners, this means more ways to support patients outside the hospital, clinic, or skilled nursing facility, improve quality of care, reduce avoidable healthcare use, and help people stay healthier at home.
Why OnDemand Visit?
Patients and families often face confusing choices about where to seek care, how to follow a care plan, or how to address barriers such as transportation, food access, behavioral health needs, or follow-up appointments. Healthcare partners face those same challenges from the other side, as they work to improve access, quality, and utilization.
As a trusted, credible resource in the community, OnDemand Visit makes the healthcare system easier to navigate by bringing multiple care solutions together around the patient. We can engage the patient through many touchpoints – 9-1-1 call, urgent call, direct outreach, hospital or SNF bedside or at the many community events where our EMS units are present.
Through flexible programs for urgent care response, high-risk outreach, transitions of care, care gap closure, and social needs support, we help patients understand what comes next while giving our partners a trusted way to extend care into the community.
As part of Priority OnDemand, OnDemand Visit is supported by national healthcare resources, local EMS teams, clinical expertise, operational experience, and patient-centered programs that help communities build stronger pathways to care.
