Notice of Non-Discrimination


ONDEMAND VISIT, INC comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. ONDEMAND VISIT does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

ONDEMAND VISIT:

Provides free services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters

Information written in other languages

If you need these services, contact ONDEMAND VISIT, INC at 1-800-ODV-5535 (TTY:1-800-ODV-5535)

If you believe ONDEMAND VISIT, INC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by email at: policy@ondemandvisit.com. You can also file a grievance by phone by calling 1-800-ODV-5535 (TTY: 1-800-ODV-5535)

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complain Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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